Support Services for Students

Academic Advising

New students are required to meet with academic advisors upon initial entry to the University and throughout the first year. Thereafter, academic advisors continue to serve as a resource for students to discuss degree requirements, career goals, major choice, course selection and other academic concerns.

Career Services & Student Employment

Career Services & Student Employment assists students with career planning by offering virtual and in-person programming, events, individual career advising and opportunities to network with employers for experiential learning and employment. In addition, on-campus student employment and Federal Work Study job opportunities are coordinated through this office.

The Career Services staff is knowledgeable regarding current employment trends, in-demand jobs in Ohio, and internship and job search strategies. Career Advisors actively assist students at every stage of their career development. This includes exploring career paths, building resume and cover letter writing skills, preparing for interviews/graduate school, creating a job search strategy, and finding experiential learning opportunities, such as internships or co-ops and on-campus student employment.

Handshake, UA’s online job board, is where students and alumni can apply for internships/co-ops, part-time and full-time jobs, on-campus student employment positions. Students and alumni can also connect with employers, register for virtual and in-person events, download resources guides, schedule virtual and in-person appointments and more on Handshake! Log in at with your UAnet ID and password.

Counseling and Testing Center
Phone: 330-972-7082 (Counseling), 330-972-7084 (CTC Testing Services)

The Counseling and Testing Center provides culturally responsive psychological counseling and psychotherapy, career decision counseling, educational counseling,  testing, outreach and consulting services to the University community. The Center is staffed by a culturally diverse group of psychologists and psychology trainees. Counseling services are free and confidential to enrolled students. Testing services includes CTC Testing in Simmons 304 (330-972-7084 or and Computer Based Assessment and Evaluation ( in Schrank Hall North 152. For more information about testing services, visit

Office of Accessibility
Phone: 330-972-7928

The Office of Accessibility provides reasonable accommodations and a supportive, well-resourced environment to students with disabilities in order to promote student success in the university environment. It is important to connect with office early on to start the process for support and accommodations. Students seeking academic and/or Residence Life & Housing accommodations are encouraged to start that process three months prior to the first day of their first semester. Though students may start the registration process at any time, delaying the start of the registration process could prevent students from scheduling an intake, and having an accommodation plan prior to the start of the semester. To start the registration process visit .

Student Health Services

Student Health Services, located in Suite 260 of the Student Recreation and Wellness Center, assists students in achieving their educational and personal goals by addressing their health care concerns while they are enrolled at The University of Akron. Our Advanced Practice Nurses are able to diagnose and treat illness, and perform screenings and physicals that will assist you in getting well and staying healthy.

Tutoring and Writing Centers

The University has two tutoring centers on campus that provide free assistance to currently enrolled students. The centers are located in Bierce Library and the Polsky Building.

Bierce Library

  • Tutorial Services are located on the ground floor of Bierce Library.
  • Bierce Writing Commons: For students seeking assistance with a paper assignment for any of their courses, including help with citation styles, visit Bierce Writing Commons.
  • Bierce Math Lab: Bierce Math Lab offers support for students having difficulty in entry-level math classes. Drop-in hours are available every weekday.
  • Tutorial Services: Peer tutors are available to students in a wide variety of General Education courses, with emphasis on classes in math and the sciences. 
  • Learning Assistants Program: Specific sections of many courses include a trained Learning Assistant, who holds regular study sessions for students. The Learning Assistant Program provides assistance in the classroom throughout the semester, with professors and learning assistants working as a team encourage student success.


  • Tutorial Services are located on the third floor of the Polsky Building.
  • Polsky Math Lab: The Polsky Math Lab provides one-on-one assistance to students having difficulty in most math courses, especially basic math courses and entry level math courses. 
  • Polsky Writing Lab: The Polsky Writing Lab provides one-on-one assistance with all phases of the writing process, including subject development and organization, grammar and citation. Help is available for writing assignments from any undergraduate course. 
  • Appointments for tutoring sessions in the Polsky tutoring labs are recommended and can be made by calling 330-972-7046. A limited number of walk-in sessions are available on a first-come, first-served basis. 


ZipAssist serves as a student advocacy and support office and centralized information hub for the University’s campus.  Located on the first floor of Simmons Hall (office 120A), ZipAssist has been intentionally designed to share available resources, and provide support and assistance to help students persist in their academic pursuits at the University.

If you are aware of a UA student who is in distress, has intent to leave UA, or would benefit from additional guidance and support…please submit a Help-A-Zip referral at

The Help-A-Zip Referral Program is here to help you navigate campus and can support you directly with concerns related to:

  • Financial/Tuition and Fees (FAFSA, account holds, budgeting, textbooks)
  • Emergency Financial Assistance (food insecurity, financial crisis)
  • Academic (study skills, tutoring)
  • Personal/Social (connecting to campus, finding resources)
  • ZipsTech & Textbooks (loaned technology or textbooks) 

Additional Services and Programs:

  • Help-A-Zip Referrals
  • Retention Grants & Emergency Assistance
  • Balancing on a Budget – Financial Literacy Education
  • Off-Campus Living & Commuter Resources
  • Parent & Family Association [PFA]
  • U.S. Passport Acceptance
  • Simmons - Information Desk
  • Celebratory & Educational Programming
  •  …your go-to campus resource!

Referring Students

There are multiple offices and support services available on campus for students:

Help-A-Zip Referral Program

This early alert and intervention program can help students navigate campus and the ZipAssist Team can support students directly with concerns related to:  Financial: Tuition and Fees, Emergency Financial Assistance, Academic concerns, or Personal/Social.

Title IX

As a University, we are committed to ensuring compliance with Title IX, a federal law that prohibits discrimination based on the sex (gender) of employees and students. Assistance is available to those impacted by sexual harassment, sexual violence (sexual assault, intimate partner violence or stalking) or retaliation, regardless of whether any formal administrative or criminal process is initiated.


Crisis – Assessment – Referral – Evaluation (CARE): Helping students in crisis.

UA's CARE Team provides guidance and assistance to students who are experiencing crises, displaying odd or unusual behaviors, or are engaging in other behaviors that may be perceived as being harmful (either to the student individually, or to others).

Student Conduct & Community Standards

The Department of Student Conduct and Community Standards can receive referrals from any member of the University and surrounding community who has reason to believe a student or student organization has violated the definitions of misconduct in the Code of Student Conduct. The following chart illustrates the most common sources of referrals: Police, Faculty/Staff, Residence Life, Students, and Community. 

General Student Services


New Student Orientation


Office of Financial Aid

Information Technology Services